Trusted for over 80 years | 500,000 Orders Shipped
25% Off Service Parts | Use Code: SERVICE
Guaranteed Satisfaction | Trustpilot Excellent
Automotive Parts Distribution (APD) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
APD is a limited company Registered in England
Company number: 261 4439
Registered address: 69 - 71 Lower Bristol Road, Bath, BA2 3BE.
VAT number: GB 600 8141 88
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
Under the GDPR, you have the following rights, which we will always work to uphold:
We may collect some or all of the following personal data this may vary according to your relationship with us
Your personal data will be used for a credit check if you are applying for a credit account with APD
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
How Long Will You Keep My Personal Data? We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept): • All the time you are a customer & for 7 years after your account is closed.
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.
We will not share any of your personal data with any third parties for any purposes, subject to one important exception. In some limited circumstances we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within 4 weeks and, in any case, not more than one month of receiving it. Normally we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please email: enquiries@apd.co.uk or post to: Unit 1, Glenmore Business Park, Bridgemead Cl, Swindon, Wiltshire, SN5 7AU
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available on our company website&: www.apd.co.uk
Ring RTC Tyre inflator
Bought the tyre inflator because of the unreliable service station tyre inflators.
The buying process online through APD was straightforward. Ordered the tyre inflator late afternoon and received it 2 days later via the Royal mail.
I have a car, campervan and motorbike. I like the wind in cable feature keeps everything neat and tidy. The inflator is easy to use on all three vehicles. Appreciated the chocolate.
Very quick despatch and delivery time
Good updates. Items exactly as described. All fitted and car back on the road.
Personally I found them to be very...
helpful response to emails relating to my purchase was within the hour and they offered the best price on the parts I needed had to wait a couple of days longer than usual due to the parts that I needed was out of stock (but I was made aware of this before ordering) would happily use them again.
Very helpful company.
I ordered a cabin filter on their website which was out of stock. They contacted me by email & offered a replacement which wasn't really what I wanted so they immediately sent a refund. I found another that was suitable, they happily ordered it for me and called me when it arrived in my local store to collect.
Helpful people giving great service
The Wiper blades I ordered were competitively priced and promptly delivered. Unfortunately there was an issue with the fitment and this is where APD showed their commitment to great customer service. They were most helpful in resolving the problem to my complete satisfaction.
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